Smart Counter Screenshots..

Greg S. -

Hi all, we took some great screenshots of one of our users who are using Smart Counters and I received her permission to share them with you. 

smartcounterdash.png

smartcounterlistings.png

smartcountervisitors.png

smartcounterregion.png

smartcounterbirdseye.png

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Comments

  • Avatar
    Goodnplenty

    But with a store I have just about the same info.

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    moderndays

    What I would love to see would be the bulk editing that you promised us 2 years ago. If I want to change prices on my listings I have to do it one listing at a time and that's very laborious for sellers with a lot of individual listings.  You used to have that with inkfrog 1 and I need to have that service before I can think about adding others. Thank you

  • Avatar
    Greg S.

    Hey Moderndays -- which fields did you need to edit? I've showed this to our dev team and they are going to try and put something in place. In our inkFrog 1.0 we had a bulk inline editor and a mass editor. Which one was more beneficial to you? Do you remember the inline allows you to edit a bunch of options but not all of them (like title, price, duration, format).

  • Avatar
    moderndays

    Hi Greg, it was the bulk inline editing, that is the one that sellers who sell individual items need (desperately).  Especially before and during the holidays I spent hours and hours of extra time having to edit prices one by one, that with bulk editing would have been done in an hour or less time.  For running sales, or for changing prices as the economy changes, as metal prices change, as I find mistakes in my store listings over time, etc etc etc... there are about a thousand uses for the inline bulk editing.  More than anything, the price field is the most crucial.  I'd love to see others activated as well but the price field alone would be a huge help.  And if you change it you should email users so they know they have it again; people will be happy to see that, I guarantee you.  Thanks for asking.

  • Avatar
    Greg S.

    Lets see if we can have this within the next few days!

  • Avatar
    efrocks

    ::cough:: ::cough::  Could we PLEASE get the Library listings default sort changed to Newest first - that's not even coding - just a flip of the switch :)

    Thanks Greg - I know we'll get that in first, right?!

  • Avatar
    moderndays

    Thanks, Greg, I'll definitely keep an eye out for it.  Over Christmas I had to change prices on 1,200 listings one by one, it took me 2-1/2 days straight instead of about 2 hours with bulk inline the way I used to do it in inkfrog 1.0, and I was thinking of all the other sellers having to do the same because we no longer have it.  Thanks for re-instating it, it's so important and I appreciate it.

  • Avatar
    Greg S.

    Hey efrocks --  will have that done in a few minutes as well for you - My main worry is that users will start to freak out because whenever we change like this people don't like it at first (or think they lost their listings) -- but I will put up a notice and see if that works. I agree they should be newest first.

  • Avatar
    Greg S.

    done efrocks :-)

  • Avatar
    efrocks

    OMG OMG OMG OMG OMG

    Greg - You ROCK!!!!

    Thank You!!!!!

    Doin' a ::Happy Dance::

  • Avatar
    moderndays

    Hey Greg, you should also be aware that inkfrog's chronological order doesn't work because it wasn't set up right and is also an easy fix. If you have numbering 19, 20, and so on and and then get up to 100, the 100 will always show up in the teens.  For example, 121 will show up after 12 and the 130s will show up after 13.  Whoever set up choronology made it only 1 digit place by mistake instead of having it go several spaces into the 10,000s or 100,000s or to infinity. Thanks!

  • Avatar
    moderndays

    That's a minor problem, though, Greg, and only if you guys have time.  The inline bulk is far more important, the chronology problem is just something I keep noticing over time. Thx

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    hammodels.com

    I would like to see that when you make a mistake in a listing like leaving out the handling time on a scheduled item and it fails you can change the globels in the faild listings and relist the lot rather than having to go back to the items and do it.

    Better still give an error notice of what is wrong as you scedule an item or a group of items and allow me to change all that is wrong in the group.

    I like ink frog but I think Auctiva offer much better templates.

    Regards cunox

  • Avatar
    selfsupportive

    The Smart Counters look interesting enough to me to pay the $1 for them for sure.  Whether they turn out to be useful or not I will know with time.  However, I first need to know how I would add them to existing listings.  My methods are to usually generate a new listing from Inkfrog, then later edit from Ebay, after which I can't edit from Inkfrog.  So my question is will I be able to drop in a code to my existing listigns to activate the Smart Counters on them?

    Thanks,

    Kevin

  • Avatar
    soveryretro

    I would take smart counters but am absolutely against another logo on all my listings. Last time I tried it a smart counters logo (as big as inkfrogs current logo on all my ebay listings) was placed again on each of my listings. Its not that I dont like Inkfrog or dont understand that you need to promote your business; I just think two logos on each of my listing is excessive - especially seeing the size of them. I feel that my listings are over advertising inkfrog and makes them look less professional.

  • Avatar
    TxRed

    Although the smart counters may be a nice feature for many people, they really aren't necessary for me.  I don't sell outside of the U.S., and I don't sell in many different categories.  Otherwise, I'm happy with IF the way it is. :)

  • Avatar
    casorismama

    Thanks Greg for pointing this feature out to me. With over 7,500 auctions running already I would have a similar question to selfsupportive. Would the smart counters be added to my current auctions? I am very happy that we have had the seller dashboard functional for some monthes now. I know that I had voiced my concerns and I am glad you have it resolved. I have also started an Affiliate business that I am promoting and now see the value in the smart lister. Please let me know the answer to my question so that I may form a plan to implement the smart counters in our business.

    Thanks

    Casey

  • Avatar
    elreistuff

    Hi Greg, it looks interesting, but I don't care or have the time to look at all that. I like what I have now and am very happy with it as is.

    Thanks alot for inkfrog, I love it! Ellen

     

  • Avatar
    butlermusic

    Hi:

    It's not the dollar that bothers me, it's just that I don't know if it will work. I use Terapeak which I pay $24.95 a month for and it is a superb tool. I have your supposed Terapeak and I laugh when I do my listings. In most cases it can't even find a matching keyword or item and since I subscribe to the REAL Terapeak in most cases I know that there are dozens of comprable listings even when your tool says there are none. What good is a tool if it doesn't work? Why should I pay a dollar (or anything) for a tool I can't count on as being correct? I know I don't even look at your "Terapeak" any more because it doesn't work. How do I know that this tool will work?

  • Avatar
    Greg S.

    Hi all, to answer your questions:

    To add the code to your 'existing' listings what you can do is get the existing code from the smart counters. When you signup you will see the option to get the smart counter code. Then you will have to add it in manually. You can probably do a find and replace of some similar code that is on all of your listings and add it in that way (meaning, find some code at the bottom of all your listings, and find that code, and add in that code + the smart counter code). That will get it in in bulk -- i'll talk with dev. on getting that added in to all listings once a user signs up.

    butlermusic, regarding the Smart Lister -- Our research is very focused down to the category base - Meaning, it only takes into account the category that you are listing into and will pull research from that category. We are almost completed with our second version which will show more results (30 days results) as well as an expanded category search. This should allow you to get the results you need!

  • Avatar
    casorismama

    Okay Greg. I signed up for the service. It said in the pop up that you would be trying to add the Smart Counter to all our existing auctions. I guess at 7500 auctions running your company should have it down pretty good after you finish. LOL.

  • Avatar
    MikeTheWatchGuy

    I tried the beta for quite a while.  As someone that has studied analylical data presentation so that people get the most from the data, I was really surprised at how many rookie mistakes were made and how poorly is designed.  It's a fantastic example of how not to present what could be fantastic data to the user.  I even offered to help with some of the design work for free but received no interest.

    A simple example is to examine the top 2 graphs you see on the dashboard picture for "Today vs Yesterday" and "Listing views vs unique visitors".  First, what is being compared in "Today vs Yesterday"??  I don't even know what I'm looking at right from the start.  The point on these 2 graphs is that they need to be bar graphs with 2 bars at each data point.  If you can visualize it, you'll see what I mean.  It's simply not appropriate to use lines here.

    The worst has got to be that giant, left to right, chart on the listings tab.  First rookie mistake, 3D bars take away value, not add it.  It hurts just to looks at this thing.  The data should be listed DOWN the page, not across it.  Why would I want to see a list of items going across the page like that?  You can turn bars on their sides you know and show them next to the item names as they go down the page.

    The list goes on and on.  Not one of the changes I suggested was ever implemented.  I'm really shocked that programmers or someone that's not schooled in this sort of data presentation was used to design what is being touted as a big value added service.  Reading a book and then ignoring every point in it doesn't make you schooled.  Heck, hire a consultant for TWO days and you would get a fantastic layout by an expert.

    As mentioned in other comments, just look at Terapeak (the REAL Terapeak).  Those folks know data presentation.  They took the time to really polish how data is to be shown.  The Smart Counters screens look like someone was dropping in Excel default graphs. 

    Same is true about the listings on the main part of the site.  There are some serious design flaws that are trivial to fix and it would make the site SO much better to use.  Try scanning your list of sold items to quickly find the items that you need to give feedback on (the user has left feedback but you haven't).  You have to stop and look at those 4 symbols on each item.  If they were turned go they read left to right instead of top to bottom, you could very very quickly scan down a single column to see which ones have had feedback given to me and which ones don't.  Instead, I have to look at each item carefully. 

    And how about how easy it is to read those symbols?  Grey vs slightly darker grey (ok, so it's a slightly darker green, or is it brighter green).  A big change to easily see "on vs off" would be welcomed!  Red, not on, green, on. 

    OK, sorry folks, was supposed to comment only on this mess above.  No way I'm paying $1 for frustrating web pages.  Even when it was free I was more frustrated trying to read them and stopped using it completely.

    I'm really routing for InkFrog to be a big winner in the eBay services space.  I WANT them to be successful.  I really want them to be successful so my comments are not  aimed at being mean, I quite simply want this company to make a better product for us all.

  • Avatar
    bluedaemon23

    Received your marketing email asking me why I hadn't activated this feature.  The plain fact is I don't need it and don't want it.  I don't sell commodity items - I sell OOAK vintage jewelry and collectibles, plus used books and CDs that are also treated as OOAK.  Since most of our buyers are looking for particular items, cross-selling is a non-issue, as is any kind of geographically targeted marketing  It's fine to trot out all these bells and whistles that benefit the new-SKU crowd, but pitching them to vintage-and-secondhand dealers is just plain wasteful and confusing.  How about something a little better tailored to us?  I'm sure I'm not the only vintage and secondhand dealer who feels like they're looking up at the underside of a bus. 

  • Avatar
    alexstathis

    I am in total agreement with bluedemon23 on the Terapeak issue.  Ink Frog advertises in our listings that it is the ONLY lister with Terapeak research, but what good exactly does this "research" do any of us?  Most of the time it comes back with incomplete or incorrect data.  In addition, what good are those charts just below the Listing Duration?  Is anyone really studying those or are they just a waste of space?  I don't mean to be critical but I don't find any use for the Smartcounters or the Terapeak feature built in.  Just my observations.  But there are so many good features within Ink Frog that it makes it worthwhile.  Would LOVE to see more GENERIC "professional" templates though.  I do not understand WHY they were created for only the few who use those categories.

  • Avatar
    rainbownight

    Hi.

    I sell antiques and collectible items and so far I am happy with the rate of my sales.  I do this part time and I would not take the time to evaluate the information provided with this feature.  I like simple and quick because of time restraints.   While I have your ear, I do get frustrated at how long it takes for my images to upload.  I would also like to see more "basic" templates. I like their simplicity because they enhance my images, rather than overwhelm.

    Thanks

    Helen

  • Avatar
    MikeTheWatchGuy

    Total agreement on those templates too.  I ended up hiring someone to build me completely generic templates that can be easily used.  Even something as simple as removing the shipping and return fields in the templates was impossible with provided templates.  I have all the shipping and other fields built into my description.  I'm happy that at least InkFrog made it possible that I could pay someone that knows web programming to get around the flowery or highly themed templates.

    There are some template designers in InkFrog that did some really nice generic ones so it'll be nice to see more of those come out.

  • Avatar
    cg707

    I have to agree with TxRed.  They would not be of any assistance to me due to the type of items I market.  Thanks anyway Greg.

  • Avatar
    casorismama

    Hey Greg

    thanks for the inexpensive price you have given us on this feature. It is truly fascinating. Especially the real time viewers. We just had visitors from the UK, Poland and the US looking at items. It will be good information. We have a large golf store online. Between the time we signed up, about 3 hours ago and a few minutes ago, we have had 17 unique visitors to our items. Most of your brick and mortar stores would consider themselves lucky to get 15 customers a day through their doors. Please don't discount the wisdom that MikeTheWatchGuy has included in his comments. Even though his delivery may have been rough his ideas concerning the viewability of the data are very good and are in fact very easy to implement. You have called me before and we have had good conversations that have been productive. My AIM is Casey Jones casori@cox.net.

    Again, thanks for all you do. Growth is hard enough without exponential growth as you have seen.

    Sincerely

    Casey Jones (casorismama)

  • Avatar
    MikeTheWatchGuy

    Yea, casorismama has the point right on about the rough delivery. Sorry about that.  Simply frustrated and as I said, I really want InkFrog to be successful.

  • Avatar
    snowboardsnstuff

    Why was the library listing changed to newest first????  That may be helpful for some, but definitely not for me!  Can't it be a choice, where we can have it the old way if we want?  I am now spending too much time looking for my items that I have been working with for years that are now all out of whack!  Aarrggghhh!!  I am hoping that Inkfrog will not become like eBay and just change things willy nilly.  This smart counter thing also reminds me of eBay - adding stuff here and there for a little bit more and more.  I have no need for the smart counters - cool looking, but definitely not necessary for us.

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