Network Slowness..

Greg S. -

One of our Datacenters is experiencing some issues with one of their main firewall's which is causing some network slowness and 'hangs' to our network. They are working on this issue and we hope it is resolved shortly. Until then, you will experience some slowness issues inside inkFrog. We are monitoring and will post back once this issue has been resolved.

Update:

We believe this issue has been resolved, we are still monitoring the system.

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Comments

  • Avatar
    Nip Tak Choi

    Problem again & again ! Very slow & fair unload photo's to ebay listing,please asap to repair hole network. Lost money $$$

  • Avatar
    Greg S.

    This issue should now be resolved. We have been told by the Datacenter that one of their secondary firewalls was  causing the issue. We will continue monitoring and work with them if we see more slowness.

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    belkisminerals

    Not working at all for me when I click on 'upload image'.

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    nancyweir

    I cannot even process a listing or log in. Please continue to work on this, the issue is not resolved.

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    junipergirl

    6pm UK time and I cannot  list my  items. Schedule button just not working. 

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    Greg S.

    Strange, investigating

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    ufoundloot

    I can't log in at all - it says "that username is not in our database"

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    Greg S.

    Working on this

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    ShirleysMemories

    I can't log in either. It says my username can't be found. Very frustrating.

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    Hebester

    I was in the middle of a listing, then I got kicked out, and now it tells me my username isn't in your Database and I can't even log in.  Please help.

     

    Hebester

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    deanerick

    kicked me out while working, but calm down people, you cant wait 15-30 minutes?

    take a break, walk away from the computer. go outside, take a deep breath, it will all be ok. 

  • Avatar
    Greg S.

    Try now and it should let you guys back into the system. 

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    ShirleysMemories

    Yes, it let me in now. Thank you!

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    sgrossman

    Cannot upload photos....help!

  • Avatar
    Greg S.

    Some users may still be  experiencing issues. We've rolled out some fixes to part of our userbase but not all. We should have everyone back shortly.

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    auctiongirl

    Had huge problems early morning. Seems fine now except one thing... it's not refreshing right. For an hour it's been showing me one of my live listings about to end (<1 m left). I wish it would update and go into Sold so I can process it there. I'm not too bothered, just letting you know if that helps any.

  • Avatar
    Greg S.

    Things should be operating more normal now. We believe we have fixed the issue but are still monitoring. The live listings cache should update shortly as well.

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    sgrossman

    Not resolved here.  Still cannot upload photos, cannot refer to Ebay product details.  Wondering if I should re-boot....not a very technical fix, but would make me feel better.  Very frustrating

  • Avatar
    Greg S.

    What uploader are you trying? Try one of the other ones just to see if that works?

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    GrapenutGolf

    The announcement on the Login page is a refreshing and welcome change. I applaud you for keeping members in the loop.

  • Avatar
    Greg S.

    Thanks GrapenutGolf :-)

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    yourgreatfinds11

    I was listing and all of the sudden my listing would not launch and I could not access my images. Signing off and back on again helped the image issue, but that listing was stuck. I had to copy and paste it into eBay directly or I would have lost my work. Hope the problem is corrected.

  • Avatar
    sgrossman

    I really hate to say this, but I managed to get one listing through....now on another listing, I cannot see the preview... my description does not show in preview.  I'm afraid to  launch without seeing the description.   Are we still having intermittent problems?

  • Avatar
    Greg S.

    Anyway you can create a screenshot of your lister so I can take a look?

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    sgrossman

    Seems to be resolved now........thank goodness.

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    yourgreatfinds11

    I am finished listing for the day and hoping that tomorrow the system works better. Getting spoiled at how fast it is compared to eBay.

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    armstrong0914

    I cannot log in at all!  When I listed this afternoon, it kept booting me out when I uploaded pics.  Please help!!!

  • Avatar
    Greg S.

    Strange, all is showing great on our end. Can you tell us where you are located and what ISP you are using so we can make a test?

  • Avatar
    sassyyy

    your system is still broken. it is slow. and cannot list pictures

  • Avatar
    Greg S.

    Interesting, it now looks like our other provider (Amazon actually) maybe having some issues. Argh, things seem to always happen at once. We are investigating.

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