Database Issue..

Greg S. -

We are experiencing an issue with one of our main database servers. We have the engineering team working on it and hope to have it resolved soon. Please check back here for updates.

Just an update.. We are still working on the issue.. hold tight!

Update -- The site is back up and running normally again.. postmortem below:

 

Postmortem -- 

One of the controllers in one of our main SAN's failed at about 6:00 a.m PST time causing our database to be completely inaccessible. Our engineers found the issue and resolved it around 9:00 a.m PST.  We had our standby SAN ready in case we couldn't get our main back online, but luckily we were able to resolve the issue with our main SAN -- the site is functioning normally again.  We apologize for the inconvenience. Unfortunately computers work great until they break, and there is one thing you can always be sure of.. it's not if, but when they will break!

 

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