New WYSIWYG Editor Released to a small group

Greg S. -

Hi everyone, we have just released a new WYSIWYG editor to a small group of our customers (initially). We will roll it out to everyone shortly. If you are coming to this post after seeing a message from inside your inkFrog members area, then this means you are using our new editor.  This new editor was released to solve issues with copy/paste, format changes as well as other issues.  Please let us know if you have any problems with the update.

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Comments

  • Avatar
    pandreas75

    Not sure if's an issue with your new editor, but I am unable to upload any new images.

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    Antique Liquidators Seattle

    I also am unable to upload new pics. It take me to a different page...

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    Cheryl Trenker Clements

    I am also unable to upload any new photos.

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    Greg S.

    See that issue .. hold tight!! working on it

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    Ron Young

    SO Far the editor Sucks!! I can't believe you released this! I was in the middle of working on listings and NOW "NO RED FONT COLOR"! I don't have time for this crap! They have until tomorrow to fix this or I'm cancelling and moving on to another program. P.S. Also when trying to do a GLOBAL CATEGORY EDIT I get an ERROR that reads that the category wasn't uploaded because there'e an error and to fix the error and try again! IT DOESN'T SAY WHAT THE ERROR IS!!!! HOW M I SUPPOSED TO FIX AN ERROR THAT I HAVE NO IDEA OF WHAT IT IS!!!!!!!!!!!!!!! 

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    dzvesma

    HELP!  Can't upload anything new!!

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    ajck

    This new editor sucks, I can't include the css coding in my html template. And now I can't list my new items in eBay. Can you please change back to old editor which I was working before. Please resolve this issue asap. And before you launch this new editor, please ask your team to make sure the editor is working correctly without any error 

  • Avatar
    jandml-sf

    Many problems with uploading images, give me back the old method, until it's sorted out. It's very frustrating to sit down list auctions and have to deal with the uploading issues. I have listed 1,000s of items with InkFrog, so I know a little about what I'm doing.

  • Avatar
    Greg S.

    Image uploads should now be working.. refresh your browser and then it should work!

    @ajck - i'm checking out your account now -- are you referring to the code that you have at the top of your descriptions ?

    @Ron - do you have an example listing I can take a look at?

  • Avatar
    ajck

    Dear Greg,

    Yes. You are correct. I used to create the listings like this with all 8000 items inkfrog. if you ask me to change, you just ask me to change other programs. 

     

  • Avatar
    Amystripling

    Is there a way to opt out?  I really don't like the new editor.  FYI.  You could cut and paste with the old editor if you used ctrl/x and ctrl/v

  • Avatar
    Greg S.

    We are putting back the original editor while we work on these issues.. we did recreate some issues.

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    kathnstephen

    Trying to get some things done this evening....Not going well!!! The area where I would enter the description...and pick size, font, etc...IS NOT available! It's showing very weird...very tiny. What the heck...it was fine about a couple hours ago! VERY frustrating!

  • Avatar
    kathnstephen

    Seriously.....Get it together!!

  • Avatar
    pandreas75

    Thanks Greg,

    Issue resolved within minutes....  if only all IT departments were this efficient :).  Now to start my days work....

  • Avatar
    pandreas75

    Can I take back my last comment...  No longer using the new editor... now that issue with image uploading has returned. Have encountered a raft of errors and issues...  please fix ASAP.  I've already lost a couple of hours of work time.  Maybe the "if it ain't broke, dont fix it" rule should apply here!

  • Avatar
    jimdalton

    What is this error: 

    Errors in this Listing close

    <div "color:red;="" max-height:="" 380px;="" min-height:="" 100px;="" overflow:="" auto;"="">Unable to connect to tcp://:80. Error #0: php_network_getaddresses: getaddrinfo failed: Name or service not known

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    jimdalton

    why is comments in another language:  

    Afegir un comentari

  • Avatar
    sweepalot

    I CANT LIST ANYTHING, I REALLY NEED TO GET A LOT LISTED TONIGHT, PLEASE RESOLVE

    Errors in this Listing close

    <div "color:red;="" max-height:="" 380px;="" min-height:="" 100px;="" overflow:="" auto;"="">Unable to connect to tcp://:80. Error #0: php_network_getaddresses: getaddrinfo failed: Name or service not known

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    sweepalot

    ALSO WHY IS THERE NO RED FONT?

  • Avatar
    jimdalton

    It gives you an error but it still list the item but I see that it knocks out some of the pictures but they need to get it fixed.  Very frustrating to keep having problems.

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    Greg S.

    @jimdalton - do you have an item number I can see?

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    jimdalton

    231199801434

    351043897492

    231199776365

    310923691743  Probably more, just got a few for examples.

  • Avatar
    Greg S.

    Can you try now and see if things work properly ? I believe we have resolved the issue.

  • Avatar
    scottkfan1

    i have not been able to copy and paste for about 2 weeks now its only on the inkfrog site that this is happening. Just wanted to give you a heads up

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    Greg S.

    @scottkfan1 - are you using Ctrl C and Ctrl V on your keyboard to copy and paste? This is the method you should be using for it to work properly.

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    scottkfan1

    HI Greg I have been using my mouse it always worked fine till about 2 weeks ago

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    scottkfan1

    it works fine on this forum just not when I try to add a description to a listing im making when I try to paste a little window pops up that says paste but I cant paste..lol

  • Avatar
    Greg S.

    @scottkfan1 - use your keyboard hotkeys instead.. it's faster and you wont have this issue.  The 'right click' way of copying and pasting is sorta an old way :) -- Just select your text, then push Ctrl and C at the  same time (this copies it).. then use 'Ctrl V' to paste it in. Once you do this a few times you will not want to go back to the old way.

  • Avatar
    jandml-sf

    There is still a problem, with the order of the uploaded images. I title images with a number and letter, ie: 145a, 145b, 145c, when I upload them they come up 145c, 145b, 145a. With the previous loader they came up in the proper order.

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