10/11 - Phishing Emails Targeting inkFrog Customers

inkFrog Support -

We are once again seeing a high number of Phishing scam emails being sent to inkfrog customers. Do NOT ever click on a link from an email that is sent out if you are not sure it was from inkFrog.  It may NOT be from us. The scammers are building exact copy cats of our site and asking you to reauthorize or reactivate your account (or other various types of actions) in hopes that you click on the link and login to their site - once you login to their site, they now have your username and password. 

What is a Phishing scam?
There are a lot of different versions of this, but most all of them involve sending you an email asking you to perform an action by clicking on a link. The link will take you to a website that looks just like inkfrog, and the URL will be very close to an inkfrog.com URL, but if you look very closely at the URL, the part prior to the .com will NOT be our domain. We have even seen one that uses a q instead of a g in frog.  It's always best to just type in the URL you are trying to get to directly in your browser window to make sure you get to inkfrog.com directly and not some other site which may look like ours. 

If you have any questions regarding any email that you receive, please contact support.


Please verify your email address


The above email is what an authentic email from the inkFrog Zendesk help desk appears like.

It's from: support@inkfrog.zendesk.com (note the inkfrog DOT zendesk instead of inkfrog DASH zendesk as show in the phishing email text below)

The link within the authentic email goes to https://inkfrog.zendesk.com/
Below is the text from a Phishing/Spam email

Subject: Please verify inkFrog request
Date: Thu, 11 Oct 2012 10:24:17 +0100
From: inkFrogZendesk<inkfrog@inkfrog-zendesk. com>
Reply-To: <inkfrog@inkfrog-zendesk. com>

Please verify inkFrog request


We've recently received a request from eBay on this email address. eBay
submitted this request, and we need to verify if you own this email address.

Please click on the following link:

http://inkfrog- zendesk.com/ ?verification/ticket/qt1eltxssiilim0/

To ensure there are no disruption to any scheduled listings or auto
relists, please make sure you update your account by logging into your
inkFrog account. You will be prompted to update your account once you
login.If you have no scheduled listings or auto relists, you can ignore
this message and update your account the next time you login and use
your inkFrog account.

Thank you,

This email is a service from inkFrog Support & Forums

Please notice the email address inkfrog-zendesk as well as the link inkfrog-zendesk. com (inkfrog DASH zendesk) and the link does not begin with https.
That is not an authentic inkFrog email address or link.

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