Canceling - Closing your account. Heather - June 06, 2019 11:08 For security reasons you must submit a ticket request to close your account. Log in at www.inkfrog.com - Make sure you log into the account you wish to close.Click on support located at the top right of the page. Click on submit a request Type out your request and click the submit button. A member of our support staff will respond as quickly as possible with a confirmation. If you have any feedback that you'd like to share with us, we'd love to hear it. If you require assistance with an issue instead of canceling, we would be happy to help, just let us know. After canceling your account, all data is subject to deletion. We do offer a $3.95 per month plan which will retain your data. You can ask for this option in your ticket request instead of cancellation.